Your attorneys need reliable systems, secure document access from anywhere, and someone who picks up the phone when something breaks. We handle the infrastructure, work with the systems your firm already depends on, and help you improve the operational gaps that get in the way, whether that means Microsoft 365, Box, PracticePanther, Clio, MyCase, or the tools around them.
Systems & Platforms We Deploy
25+ years of IT experience, including managing infrastructure for organizations where confidentiality and uptime aren't optional.
Email, calendaring, Teams, and cloud storage — designed for how law firms actually work. Azure AD / Entra ID for identity management, conditional access policies, and multi-factor authentication that doesn't slow your attorneys down.
Box, SharePoint, and OneDrive configured for matter-based organization, version control, and granular permissions. Your client files stay organized, searchable, and accessible only to the people who should see them.
Attorneys work from courthouses, home offices, and client sites. We build secure remote access that works reliably — VPN, cloud desktops, or direct cloud workflows — without compromising client confidentiality.
3CX phone systems with call routing, auto-attendants, voicemail-to-email, and mobile apps. Professional client communications that cost a fraction of legacy phone systems.
Network design, workstation management, malware protection, encryption, backups, disaster recovery, printer and scanner setup. The day-to-day plumbing that keeps your office running and your data recoverable when something goes wrong.
Intake tracked in a spreadsheet? Billing reconciliation done by hand? PracticePanther, Clio, or MyCase workflows that still depend on email chains and manual follow-up? We can build lightweight, purpose-built tools and automations to handle the work your off-the-shelf software doesn't cover cleanly.
Law firms aren't just offices with computers. Client confidentiality isn't a best practice — it's an ethical obligation. Attorneys need access to documents and systems from anywhere, but that access has to be controlled and auditable. Malware, encryption, backups, and document permissions are not side issues in a law office.
We've spent years managing IT for organizations bound by strict data protection requirements, including HIPAA. That experience translates directly — encrypted communications, access controls, audit trails, and secure remote access aren't things we bolt on. They're how we build from the start.
Your firm shouldn't need to choose between systems that don't work properly and paying a traditional MSP that bills $250 an hour through an account manager you've never met.
With Hopewell MSP, your firm gets experienced IT without the overhead. We set up and manage your on-site or cloud infrastructure, keep your remote access secure, and make sure your attorneys can work from anywhere without thinking about technology. And when a process inside the firm needs a better system, you do not have to start over with a separate vendor.
No endless ticket queue. No escalation chain. No six-month contract. Your firm gets a technology team that understands confidentiality isn't a feature — it's the baseline.
We deploy and support PracticePanther, Clio, MyCase, Box, and Microsoft 365 environments for law firms. We also configure SharePoint and OneDrive for matter-based document management.
Yes. We configure information barriers, sensitivity labels, and granular permissions in Microsoft 365 to enforce ethical walls between matters and clients.
We build with the same security discipline we use for HIPAA-regulated healthcare clients — encrypted communications, access controls, audit trails, and secure remote access. These practices align with ABA guidelines for technology competence.
Yes. Our model is built for firms that don't need enterprise complexity or enterprise pricing. You get direct access to the people who do the work — no ticket queue, no layers.
Yes. We build secure remote access that works from courthouses, home offices, and client sites — VPN, cloud desktops, or direct Microsoft 365 workflows, depending on your firm's needs.
We can manage your IT needs on a per-incident hourly rate or offer discounts for monthly retainers. All custom development projects are quoted with fixed pricing plus ongoing support. No long-term contracts required. Custom applications that would traditionally cost $40K routinely cost less than $5K.
Whether it's reliable IT support that actually picks up the phone, a cloud migration, or a workflow that's taking too much manual effort — let's figure it out together.